Unified Communications – Part 1: Click-to-Call

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Unified communication solutions are the merger of new business allies and the facilitator of on-demand rich interactive communications channels by merging audio, web and video conference technology. The in-roads into the future of corporate profiling and SMB based products and consultancy services has a new meaning of integrity by integrating remote communication as well as remote collaborated actions.

The invasion of technology innovations never ceases to amaze and the cohesive action of conference communication using conference tool based protocols for the propulsion of hybrid business solutions that are variably keen and inclined in nature to connect remote locations for interaction. The endeavor to meet these new-age channels of rich personalized communication, the need to roll out click-to-call & one click fast dialing based solutions from the armor of virtual communication solutions.

Intelligent click-to-call technology engages real time visitor to a website to interact with the website back-end team or the moderator for instant one-on-one communication. The website is facilitated with a “callback” button, tab, link or image representing your business brand and symbolizing instant one-to-one communication with the website owner at the expense of the facilitator, the website owner in this case.

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The visitor simply clicks on the “callback” tab and is instantaneously prompted with a new window or a dialog box to enter the desired destination number where the visitor wishes to be connected in real time. The cost for the call is borne by the website owner and thus the visitor has even more reasons to try the interactive channel that is faster than an email or a telephone call back. Typically, websites across the globe are presented with the contact email & phone numbers and the new age click-to-call technology today merges the same situation with an instant one-on-one opportunity for conversation and changing the real time web visits into prospective leads instantly.